Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.flavourbites.co.uk (the “Website”).

WHAT PERSONAL INFORMATION DO WE COLLECT?

  • Device Information – When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.

We collect device information using cookies, web beacons and other similar technologies for storing information.

  • Order Information – When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations). In addition, we use the order information to communicate with you, screen our orders for potential risk or fraud; and provide you with information relating to our products or services in line with your preferences.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website).

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you based on your consent.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties for the purpose describe above.

Examples of the kind of third parties we work with are:

  • Information Technology companies who support our website and other business systems.
  • Operational companies such as delivery couriers.
  • Direct marketing companies who help us manage our electronic communications with you.

 

We also use Google Analytics to help us understand how our customers use the Website –you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en-GB

We accept payments on the website via PayPal checkout. You can read more about how PayPal uses your Personal Information here: https://www.paypal.com/webapps/mpp/ua/privacy-full

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@flavourbites.co.uk